Comments on: Customer Loyalty is all about Making Unconditional Connections http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/ Start Something Thu, 04 Dec 2008 04:14:07 +0000 http://wordpress.org/?v=2.6.1 By: 12.5 Principles of Sales Greatness from the Little Red Book of Selling | Zoomstart http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-9758 12.5 Principles of Sales Greatness from the Little Red Book of Selling | Zoomstart Thu, 27 Nov 2008 02:22:50 +0000 http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-9758 [...] not all about price. Competing on price is a hard game to play, and it doesn’t cultivate customer loyalty. Only value and relationship building can do that. And rather than “adding” value, you [...] [...] not all about price. Competing on price is a hard game to play, and it doesn’t cultivate customer loyalty. Only value and relationship building can do that. And rather than “adding” value, you [...]

]]> By: Powerful posts 9 September 2007 » Online Community Building http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1953 Powerful posts 9 September 2007 » Online Community Building Sun, 09 Sep 2007 11:05:05 +0000 http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1953 [...] from Zoomstart wrote a cracking article entitled ‘Customer loyalty is all about making unconditional connections‘ - you should see every visitor to your website as a customer. It is up to you to create [...] [...] from Zoomstart wrote a cracking article entitled ‘Customer loyalty is all about making unconditional connections‘ - you should see every visitor to your website as a customer. It is up to you to create [...]

]]> By: Shane http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1904 Shane Tue, 04 Sep 2007 23:10:17 +0000 http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1904 Haha Dana, I'm glad I could win you over by adding a little "pop" to the site! Small towns are all about making connections. Make some good ones and everybody knows. Make some bad ones ... ev-ery-body knows. And all it really is, is social networking in the real world. Funny how it's easier for people to do online rather than in person. But people want to make those connections. We need them. And making them offline is a huge part of networking your business and making it a success. Haha

Dana, I’m glad I could win you over by adding a little “pop” to the site!

Small towns are all about making connections. Make some good ones and everybody knows. Make some bad ones … ev-ery-body knows. And all it really is, is social networking in the real world. Funny how it’s easier for people to do online rather than in person.

But people want to make those connections. We need them. And making them offline is a huge part of networking your business and making it a success.

]]> By: Dana Wallert http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1901 Dana Wallert Tue, 04 Sep 2007 20:39:49 +0000 http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1901 Those type of connections are invaluable. I recently moved to a pretty small town in Kansas, and it's truly amazing how much your theory is amplified. I met one person at the post office and chatted with them about what I do and all of a sudden they are listing off 4 different friends of their's who have been wanting to get a website for their various businesses...Connections! PS I was glad to StumbleUpon your site and this post...but I have to tell you I was really motivated to keep reading, comment and subscribe to your feed when I saw someone else reference "pop" instead of soda...I can't tell you how many times I say that and people laugh...Connections come in all forms and can be instantaneous and random! Those type of connections are invaluable. I recently moved to a pretty small town in Kansas, and it’s truly amazing how much your theory is amplified. I met one person at the post office and chatted with them about what I do and all of a sudden they are listing off 4 different friends of their’s who have been wanting to get a website for their various businesses…Connections!

PS I was glad to StumbleUpon your site and this post…but I have to tell you I was really motivated to keep reading, comment and subscribe to your feed when I saw someone else reference “pop” instead of soda…I can’t tell you how many times I say that and people laugh…Connections come in all forms and can be instantaneous and random!

]]> By: Back In The Game and Blogtreprelinking http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1876 Back In The Game and Blogtreprelinking Sun, 02 Sep 2007 23:42:59 +0000 http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1876 [...] from Zoomstart wrote an awesome piece on Customer Loyalty that contained a few cool little stories. We all love [...] [...] from Zoomstart wrote an awesome piece on Customer Loyalty that contained a few cool little stories. We all love [...]

]]> By: 3 Steps to Enhance Customer Loyalty for Your Small Business | Logo Design Works http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1869 3 Steps to Enhance Customer Loyalty for Your Small Business | Logo Design Works Sun, 02 Sep 2007 08:05:15 +0000 http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1869 [...] If you think customer loyalty can be achieved by using cutting edge customer relationship management (CRM) software and different loyalty programs, think again. Just like in friendship, loyalty must be earned through excellent service and high quality products, over a period of time. Borrowing the words of Zoomstart, loyalty is all about making unconditional connections. [...] [...] If you think customer loyalty can be achieved by using cutting edge customer relationship management (CRM) software and different loyalty programs, think again. Just like in friendship, loyalty must be earned through excellent service and high quality products, over a period of time. Borrowing the words of Zoomstart, loyalty is all about making unconditional connections. [...]

]]> By: Shane http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1819 Shane Wed, 29 Aug 2007 04:27:10 +0000 http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1819 Robin, It's a great skill to have. Being a people-person builds networks and builds a business one person at a time. And over time that can add up, and add to all the other things we do to build business. I'd love to hear some "connections" stories from you over at Fortune Watch! Robin,

It’s a great skill to have. Being a people-person builds networks and builds a business one person at a time. And over time that can add up, and add to all the other things we do to build business.

I’d love to hear some “connections” stories from you over at Fortune Watch!

]]> By: Robin - FortuneWatch http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1818 Robin - FortuneWatch Wed, 29 Aug 2007 03:42:38 +0000 http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1818 Good post Shane and I am with you 100% on that. I would be out of business if I didn't make those connections, and in the end the other person says " by the way what do you do for a living Robin", thats it, I have actually driven home the nail without trying for it. I modestly admit that this connections bit comes to me naturally. Take care and cheers Good post Shane and I am with you 100% on that. I would be out of business if I didn’t make those connections, and in the end the other person says ” by the way what do you do for a living Robin”, thats it, I have actually driven home the nail without trying for it.

I modestly admit that this connections bit comes to me naturally.

Take care and cheers

]]> By: Shane http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1814 Shane Wed, 29 Aug 2007 01:32:03 +0000 http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1814 Hey Gregg, That's a perfect example of real life experience from the business's point of view. Loyal customers keep being loyal customers when those connections are reciprocated. Loyal customers WANT to be loyal customers ... A lot of customers do too. If you reached out and made little connections with NEW customers ... some of them would become loyal customers! Could be an interesting experiment to try out where you work. Hey Gregg,

That’s a perfect example of real life experience from the business’s point of view. Loyal customers keep being loyal customers when those connections are reciprocated. Loyal customers WANT to be loyal customers …

A lot of customers do too. If you reached out and made little connections with NEW customers … some of them would become loyal customers!

Could be an interesting experiment to try out where you work.

]]> By: Gregg Hawkins http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1813 Gregg Hawkins Tue, 28 Aug 2007 23:29:56 +0000 http://www.zoomstart.com/loyalty-is-about-making-unconditional-connections/#comment-1813 Great post :D I find it hard to talk to people such as you do when I'm ordering my food or doing something out in public like that. But in reality, it's the small talk that makes those connections and employees appreciate it as well. I know that where I work we have people come in every other day, literally. We'll give them free sodas and even free sides of food because of their loyalty. -Gregg Great post :D I find it hard to talk to people such as you do when I’m ordering my food or doing something out in public like that. But in reality, it’s the small talk that makes those connections and employees appreciate it as well.

I know that where I work we have people come in every other day, literally. We’ll give them free sodas and even free sides of food because of their loyalty.

-Gregg

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